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Free at Heart Online Therapy's Terms and Conditions/Privacy Policy

Free at Heart Online Therapy respects your pviacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will collected via the website contact form.

  • Data Usage: We use your data solely for sending consultation inquries, reminders, insurance verification, and other information.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may change fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring and message frequency varies.

  • Contact Free at Heart Online Therapy at the respective office location listed below or Admin@Free-Heart.org for HELP or to STOP receiving messages.

    • California - 949-610-8966​

    • Virginia - 804-657-9177

    • Oregon - 541-719-8242

  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to Admin@Free-Heart.org or at the respective office location phone number (listed below). After unsubscribing, you will receive a final SMS to confirm you have unsubscribe and we will remove your number from our list within 24 hours.

    • California - 949-610-8966​

    • Virginia - 804-657-9177

    • Oregon - 541-719-8242

  • You can send HELP for additional assistance and you will receive a text including our phone number, email, and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Free at Heart Online Therapy will not sell, rent, or share the collected mobile numbers.

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Contact Us

We’re here for you when you need us, so get comfy on your couch with your cup of cocoa and your furry friend, and call us to schedule an appointment, or send us an email for your initial consult.

Email (For Current or New Client Inquiries): Info@Free-Heart.org

For any other purposes: Admin@Free-Heart.org

For Current or New Client Inquires - Phone (accepts calls and texts): 

California - (949) 610-8966

Virginia - (804) 657-9177

Oregon - (541)719-8242

Billing Inquiries - (949) 264-2766

Fax: (530) 767-4355

For any record requests, letter inquiries, and court related matters for California clients, please email at ClinicalSupport@Free-Heart.org or Fax at (530) 571-9629

Office Locations: 

California

140 Commonwealth Ave, Suite 208, Fullerton, CA 92832

Additional Fullerton Locations Available - Please contact us

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